Nevo: Digital Wallet
Nevo is a mobile digital wallet for everyday payments and crypto management. I joined as the lead product designer, responsible for the full experience from early research to final handoff. The goal was simple: make complex financial actions feel fast and approachable for everyday users.
Background
The fintech space is crowded with apps that prioritize features over clarity. Nevo was built with the opposite philosophy — strip everything back to what users actually need and make each action feel obvious. The product targets users who want control over their money without needing to understand the technical layer beneath it.
The Problem
Users were dropping off at key moments — transfers, onboarding, and crypto entry points — due to unclear flows and too many steps. Competing apps assumed too much financial knowledge from their users. The core challenge was reducing friction at every critical decision point without oversimplifying the product.
What I Did
I led the end-to-end design process including user research, information architecture, interaction design, and design system setup. I worked closely with engineers to ensure feasibility and collaborated with the product team to prioritize the right problems at the right time.
Payments
01 / 03
The payment flow was redesigned around speed and confidence. Users can send money via contacts or phone number in a few taps. Fee breakdowns and transfer timelines are shown upfront so there are no surprises at the final step.
Deposits
02 / 03
The savings flow was simplified to a single screen with real-time return calculations. Users set an amount, see their projected earnings update instantly, and confirm in one action. No forms, no jargon.
Crypto
03 / 03
Crypto was designed to feel like a regular wallet feature, not a separate product. Buying, selling, and sending digital assets follows the same patterns as fiat interactions so users don't need to relearn anything.
Results
The product launched successfully and gained strong early traction. Key metrics from the first three months of release showed meaningful improvements across all core user flows, validating the design decisions made throughout the process.
NaN
App store rating
26%
Monthly active retention
<30s
Avg. transfer completion time
~60s
Average time for users to set up their first deposit from scratch.
Key Takeaways
Good fintech design is about removing doubt at every step. When users feel informed and in control, they complete flows and come back. The biggest lesson wasn't about UI — it was about language. Financial products often fail not because they lack features, but because they assume too much knowledge from the people using them. Every label, every confirmation, and every empty state is an opportunity to either build or break trust.
Designing the system atomically from the start paid off throughout. When priorities shifted, the foundation held — components adapted without breaking the visual language, and the team could move fast without creating inconsistency.